Before you start with managing users, groups, roles and access to Wavefront and Wavefront objects, here are some FAQs.

What Are User & Service Accounts?

Wavefront supports two account types:

  • User accounts are for human users who work with Wavefront. A user account authenticates with a user name and password.
  • Service accounts are for services that interact with Wavefront through an API and use a token to authenticate. Service accounts are used to automate management tasks. As an administrator, you generate (and revoke, if needed) authentication tokens for the service account. It’s also possible to deactivate a service account completely. Service accounts:
    • Don’t have default permissions (unless one or more roles with permissions are assigned to the Everyone group.).
    • Can’t perform the UI operations that user accounts can perform by default. In the UI, service account names always start with sa:.

Who Is the Super Admin User?

When your company signs up with Wavefront, we ask you which users you want to designate as Super Admin users. A Super Admin user:

As a Super Admin user, you can add other Super Admin users:

  1. Click the gear icon on the taskbar, and select Super Admin.
  2. Enter the user name of a user you want to add as a Super Admin.

Why Roles?

Roles allow you to combine a set of permissions. For example, create an Intern role to give limited permissions to interns. You can:

  • Assign one or more roles to any group (preferred).
  • Assign a role to an individual account.

Why Groups?

Groups allow you to combine a set of users. You can then:

  • Assign a role to the group.
  • Give view or modify access for individual dashboards and alerts to the group.

Wavefront groups do not currently synchronize with groups in your identity provider (IdP) such as Active Directory or LDAP.

What’s the Everyone Group?

All accounts (user and service accounts) are members of the Everyone group.

Here’s what you need to know:

  • You cannot remove accounts from the Everyone group. All accounts, including Super Admin, are always in the Everyone group.
  • You cannot delete the Everyone group.
  • You can change the roles assigned to the Everyone group. By default, the group has associated roles, which means that human users can browse data but cannot modify anything. Service accounts cannot browse data.

    Warning: If you assign a role to the Everyone group, you change the permissions for each account in your environment, including service accounts.

  • If you use access control in your environment, you can share a dashboard or alert with the Everyone group to:
    • Give View & Modify access to accounts who have Dashboards or Alerts permissions.
    • Give View access to accounts who don’t have Dashboards or Alerts permissions. You can remove the Everyone group from a dashboard or alert access list to limit access to that object.