The terms of service and data retention for VMware Aria Operations for Applications (formerly known as Tanzu Observability by Wavefront) differ depending on the contract your company has with VMware. This page gives a summary and links to some relevant information.
Data Retention
A production instance retains different types data for different amounts of time. While this is subject to change, here are the default settings:
| Type of Data | Retention |
|---|---|
| metrics and counters | 18 months of full-resolution (no downsampling) |
| histograms | 6 months of data retention |
| spans | 7 days retention. With spans, we use Intelligent Sampling. Use trace sampling policies explicitly exclude certain spans. |
Terms of Service
Your Terms of Service are different depending on when you became a customer.
Production clusters currently offer 18 months of full-resolution (no downsampling) data retention for metrics, 6 months for histograms, and 7 days for spans. We also have an uptime guarantee, as well as High Availability (HA) and Disaster Recovery (DR) options.
If you became a customer on or after August 17, 2017:
| Terms of Service: | See the VMware General Terms and the VMware Cloud Services Guide. |
| Privacy Policy: | See above General Terms |
If you became a customer before August 17, 2017:
| Terms of Service: | See your Service Agreement |
| Privacy Policy: | Privacy Policy |