Terms of Service

Your Terms of Service are different depending on when you became a Wavefront customer.

Production clusters currently offer 18 months of full-resolution (no downsampling) data retention for metrics, 6 months for histograms, and 7 days for spans. We also have a 99.95% uptime guarantee, as well as High Availability (HA) and Disaster Recovery (DR) options.

If you became a customer on or after August 17, 2017:

Terms of Service: VMware Terms of Service
Privacy Policy: See above Terms of Service

If you became a customer before August 17, 2017:

Terms of Service: See your Wavefront Service Agreement
Privacy Policy: Wavefront Privacy Policy