The terms of service and data retention for Tanzu Observability by Wavefront differ depending on the contract your company has with VMware. This page gives a summary and links to some relevant information.
Data Retention
A production Wavefront instance retains different types data for different amounts of time. While this is subject to change, here are the default settings:
| Type of Data | Retention |
|---|---|
| metrics and counters | 18 months of full-resolution (no downsampling) |
| histograms | 6 months of data retention |
| spans | 7 days retention. With spans, we use Intelligent Sampling. Use trace sampling policies explicitly exclude certain spans. |
Terms of Service
Your Terms of Service are different depending on when you became a Wavefront customer.
Production clusters currently offer 18 months of full-resolution (no downsampling) data retention for metrics, 6 months for histograms, and 7 days for spans. We also have an uptime guarantee, as well as High Availability (HA) and Disaster Recovery (DR) options.
If you became a customer on or after August 17, 2017:
| Terms of Service: | See the VMware General Terms and the VMware Cloud Services Guide. |
| Privacy Policy: | See above General Terms |
If you became a customer before August 17, 2017:
| Terms of Service: | See your Wavefront Service Agreement |
| Privacy Policy: | Wavefront Privacy Policy |