Data Retention and Terms of Service

The terms of service and data retention for Tanzu Observability by Wavefront differ depending on the contract your company has with VMware. This page gives a summary and links to some relevant information.

Data Retention

A production Wavefront instance retains different types data for different amounts of time. While this is subject to change, here are the default settings:

Type of DataRetention
metrics and counters 18 months of full-resolution (no downsampling)
histograms 6 months of data retention
spans 7 days retention. With spans, we use Intelligent Sampling. Use trace sampling policies explicitly exclude certain spans.

Terms of Service

Your Terms of Service are different depending on when you became a Wavefront customer.

Production clusters currently offer 18 months of full-resolution (no downsampling) data retention for metrics, 6 months for histograms, and 7 days for spans. We also have an uptime guarantee, as well as High Availability (HA) and Disaster Recovery (DR) options.

If you became a customer on or after August 17, 2017:

Terms of Service: VMware Terms of Service
Privacy Policy: See above Terms of Service

If you became a customer before August 17, 2017:

Terms of Service: See your Wavefront Service Agreement
Privacy Policy: Wavefront Privacy Policy